Posted on

Custom VoIP – Just the Way You Need It


Recent reports suggest that VoIP solutions are on track to become the dominant form of voice communication, steadily replacing traditional wired phone systems. International market researcher, Infonetics Research, famously forecasted that residential and business VoIP services combined will grow to a valuated $74.5 billion by 2015.

This valuation is reinforced by a highly competitive market contending to offer better quality services that costs less, enticing more customers into investing. Apart from that, VoIP technologies are extremely customisable, allowing businesses to dynamically adjust the technology to meet their user requirements.

Custom VoIP – Challenges Faced Configuring VoIP Technology

Expanding on the need for customisation, users often have different needs based on their role and responsibilities. As an example, if users in an organisation do not require conferencing, the button associated to that function can be repurposed to a feature they actually need, like speed dial or an additional line.

VoIP technologies including VoIP providers, PSTN gateways and IP phones can be configured manually or receive their settings from xml templates. When dealing with many devices such as IP phones,  manually configuring and customising each device individually is a cumbersome task.

The process is prone to human error and lacks lower level customisation options not typically available through configuration consoles.

Custom VoIP – Break Free from Restrictions

247SupportedLogoCreating and using customised templates is a quick and efficient way to assign a common button configuration to large amounts of phones, at one go.

Although VoIP solution vendors provide facilities to customise templates, these customisations are not supported by the vendor and left up to the customer to figure out and deal with issues as they arise. Thats where 247 Supported fits in.

247 Supported’s vast expertise in VoIP solutions boasts specified knowledge in template customisation. Templates are customised, tested and further supported as you, the customer needs them, when you need them.

Stay ahead of the challenges faced when customising templates and always have a helping hand to turn to when things go wrong with 247 Supported today!



custom voip –

custom voip –

custom voip –

Posted on


Future of telecoms

Future of telecoms St.Julians, Malta, November 6, 2014 – 247 Supported is pleased with the success of its latest event in Malta. The event was organised by WJ England in collaboration with Allnet, Vanilla Telecoms, GFI Software, GO PLC, Siscom and 3CX to update attendees with the state of VoIP as a technology and how the market is addressing this technology.

247 Supported Event Pieta – Malta

The event, which lasted a full day, included representatives from major players in the VoIP market discussing their specialised knowledge of VoIP applied in a range of solutions, products and partner programs. 37 key resellers in the Maltese VoIP market attended the event which was concluded with resellers meeting and building connections with the presenters.

Future of TelecomsAs Kevin Attard Campagno, Director, 247 Supported stated, “Although our usual audience is outside of Malta, we were delighted to present our expertise in all things VoIP to key Maltese resellers. This event gave us good exposure in the local market and, thanks to the collaboration with Patton we feel ready to support resellers in understanding the full advantages of our products and services. We would like to thank all of the participants for the warm welcome and the compelling feedback.”


247 Supported is an internationally recognised expert in VoIP solution deployment and support. 247 separates itself from conventional resellers by aggregating consultancy, maintenance and support services into a comprehensive VoIP solution. With an internationally recognized product list including 3CX Phone System and VoIP toys, 247 Supported brings a collective 50 years of IT experience to the table. With a cradle to the grave approach, 247 Supported delivers obsessive support to resellers and end-users alike. For additional information, visit or contact us by email ( or phone (:+356 21246247 / +44 1204246247).