Recent reports suggest that VoIP solutions are on track to become the dominant form of voice communication, steadily replacing traditional wired phone systems. International market researcher, Infonetics Research, famously forecasted that residential and business VoIP services combined will grow to a valuated $74.5 billion by 2015.
This valuation is reinforced by a highly competitive market contending to offer better quality services that costs less, enticing more customers into investing. Apart from that, VoIP technologies are extremely customisable, allowing businesses to dynamically adjust the technology to meet their user requirements.
Custom VoIP – Challenges Faced Configuring VoIP Technology
Expanding on the need for customisation, users often have different needs based on their role and responsibilities. As an example, if users in an organisation do not require conferencing, the button associated to that function can be repurposed to a feature they actually need, like speed dial or an additional line.
VoIP technologies including VoIP providers, PSTN gateways and IP phones can be configured manually or receive their settings from xml templates. When dealing with many devices such as IP phones, Â manually configuring and customising each device individually is a cumbersome task.
The process is prone to human error and lacks lower level customisation options not typically available through configuration consoles.
Custom VoIP – Break Free from Restrictions
Creating and using customised templates is a quick and efficient way to assign a common button configuration to large amounts of phones, at one go.
Although VoIP solution vendors provide facilities to customise templates, these customisations are not supported by the vendor and left up to the customer to figure out and deal with issues as they arise. Thats where 247 Supported fits in.
247 Supported’s vast expertise in VoIP solutions boasts specified knowledge in template customisation. Templates are customised, tested and further supported as you, the customer needs them, when you need them.
Stay ahead of the challenges faced when customising templates and always have a helping hand to turn to when things go wrong with 247 Supported today!
References
custom voip – http://www.infonetics.com/pr/2012/VoIP-UC-Services-Market-Forecast-and-SIP-Trunking-Survey-Highlights.asp
custom voip – http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/3_0_9/3_0_9/p6phtemp.html